REGISTRATION
A: All are welcome to register as a member! However, please note that the benefits (i.e: discounts, rewards, points redemption etc) are intended for youths aged 25 and below. Eligibility to claim these benefits will be verified at the merchant’s discretion.
A: Registration can be done on our webpage or the Fun Club mobile app.
A: This means that you have already registered for membership before. Please email us your details, including your full name, contact number and email address at hello@funclub.asia. We will send you further details to help reset your password.
A: Yes, it is safe. Our team is committed to protecting your data and personal details.
A: This is because verification of genuine ownership is needed for the collection of exchanged items in the “Rewards” sections. This means that the accuracy of information during registration is important for your points and rewards redemption. If any inaccurate information is provided, the reward will not be valid for redemption.
DISCOUNT REDEMPTION
A: On the Fun Club mobile app, first press on the dots on the top right corner of the screen to go to the home page/menu bar. Then, select “Promotion” to view currently available discounts and promotions.
A: Please refer to our animated guide.
A: Please feel free to email us your concerns at hello@funclub.asia.
A: Only the selected outlets that are listed in the Fun Club mobile app are eligible for discounts redemption in the meantime. We are actively establishing partnerships with more merchants to bring more awesome deals to you, so stay tuned!
A: There are certain seasonal discounts, which have a limited validity period. Be sure to check the end date for each discount, so that you don’t miss out!
POINTS & REWARDS
A: For every discount you claim, you will be rewarded with points! For each dollar you spend on the Fun Club mobile app, you will earn one point. Accumulate points to claim rewards!
A: Please refer to our animated guide.
A: The points you collect can be used to exchange for goods, cash vouchers and cash. Check out the “Rewards” section in the Fun Club mobile app to see your eligible redemptions!
A: You can collect the items at a designated retailer, at the Fun Club head office, or from your university/college representative. We will contact you regarding further details for item collection.